A Confidence Indicator Model for Virtual Organization Creation in Cloud Computing Environment

A Virtual Organization (VO) is a form of organization where a set of independent entities share resources, skills and risks in order to attend a collaboration opportunity. The integration between VO’s concept and cloud computing seems promising since VO p

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bstract. A Virtual Organization (VO) is a form of organization where a set of independent entities share resources, skills and risks in order to attend a collaboration opportunity. The integration between VO’s concept and cloud computing seems promising since VO participants use or provide their services in a cloud computing environment. Nevertheless, in this context of integration, the problem of trust between VO partners and cloud providers is highlighted. This is noteworthy since it’s necessary to select a reliable cloud provider for a VO business partner launch its service. Therefore, this work presents a confidence indicator model for cloud computing providers using the Data Envelopment Analysis (DEA) method. For the evaluation of this work, we used Quality of Service indicators of public cloud service providers. Results presented and discussed show the generated confidence indicator can be a good criterion to help the VO’s manager to select reliable Cloud Computing providers to host VO partners during the VO creation process. Keywords: Virtual organization

 Confidence  Cloud computing

1 Introduction In recent years, an increasing variety of collaborative networks have arisen because of the socio-economic challenges faced by society, such as globalization, competitiveness, variety of products and services, low cost, etc. [1]. The companies (entities) have been specializing and collaborating with others in order to survive to the competitiveness imposed by other members present in market. In this regard, the collaborative process has became easier due to the advances provided by the information and communication technology (ICT), providing alternatives to deal with the geographical arrangement of the entities [2]. Considering the forms of collaboration among enterprises, Virtual Organization (VO), is advantageous to incorporate flexibility and dynamism to handle the demands of the market [3]. A VO is the temporary alliance of autonomous, heterogeneous and geographically dispersed entities sharing skills and resources to attend a collaboration opportunity (CO). Given that, the VO’s life cycle presents the following phases: creation, operation, evolution and dissolution [4]. This article focuses primarily on the creation phase, which is seen as a critical stage to ensure the success of the VO’s operation [5]. © IFIP International Federation for Information Processing 2016 Published by Springer International Publishing Switzerland 2016. All Rights Reserved H. Afsarmanesh et al. (Eds.): PRO-VE 2016, IFIP AICT 480, pp. 200–211, 2016. DOI: 10.1007/978-3-319-45390-3_18

A Confidence Indicator Model for VO Creation in Cloud Environment

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One of the problems observed during the creation of a VO is the necessary sense of confidence among the entities involved, particularly in the sub-process of search and selection [6]. In a VO and Cloud Computing (CC) integration model, cloud computing providers can host VO members’ services. In this sense, a VO depends on the cloud providers who host its members’ services. Thus, comp