A Kaizen Approach to Food Safety Quality Management in the Value Cha
This book provides a Management Science approach to quality management in food production. Aspects of food quality, product conformance and reliability/food safety are examined, starting with wheat and ending with its value chain transformation into brea
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Victoria Hill
A Kaizen Approach to Food Safety
Quality Management in the Value Chain from Wheat to Bread
Contributions to Management Science
For further volumes: http://www.springer.com/series/1505
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Victoria Hill
A Kaizen Approach to Food Safety Quality Management in the Value Chain from Wheat to Bread
Victoria Hill University of Strathclyde Amman, Jordan
© 1985–2014 Kaizen Institute Ltd. All rights reserved. KAIZEN, GEMBAKAIZEN and associated Brand insignias are international trademarks of KAIZEN Institute ISSN 1431-1941 ISSN 2197-716X (electronic) ISBN 978-3-319-04249-7 ISBN 978-3-319-04250-3 (eBook) DOI 10.1007/978-3-319-04250-3 Springer Cham Heidelberg New York Dordrecht London Library of Congress Control Number: 2014935248 © Springer International Publishing Switzerland 2014 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Physica is a brand of Springer Springer is part of Springer Science+Business Media (www.springer.com)
This book is dedicated to the memory and teachings of W. Edwards Deming and those other Bell Laboratories statisticians like Harold F. Dodge and Walter J. Shewhart who went before him. As Harold F. Dodge pointed out: ‘You cannot inspect quality into a product; it must be built into it’. In many forms of manufacturing, poor quality output can be reworked and sold (albeit at a
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