Acceptability and Use of Mobile Health Applications in Health Information Systems: A Case of eIDSR and DHIS2 Touch Mobil
The use of modern information and communication technology plays a significant role in healthcare services improvement. In the recent years, various mobile application systems have been deployed in the health sectors of different developing countries to f
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Abstract. The use of modern information and communication technology plays a significant role in healthcare services improvement. In the recent years, various mobile application systems have been deployed in the health sectors of different developing countries to facilitate remote data collection and transmission so as to improve its quality and availability. Consequently, understanding the factors contributing to mobile technology acceptance is imperative. The purpose of this study was to adopt a modified UTAUT theoretical model to understand the factors influence acceptance and use of mobile health applications by health workers at health facilities in Tanzania. Questionnaires were used to collect data from health facilities workers. Out of 150 health facilities workers, only 108 return, a 72% return rate whose data was statistically analyzed using SPSS tool. The findings show that effort expectancy and facilitating conditions significantly influence the users located in the urban area on behavioral intention to use mobile health applications. Furthermore, the study shows that the constructs such as social influence, training adequacy, and voluntariness of use do not have a significant influence on the use of mobile health applications. Keywords: Acceptability Mobile health applications Health information systems UTAUT
1 Introduction Public healthcare services can be improved significantly by use of reliable and timely routine health data for making decision. Due to the advancement of the information and communication technologies (ICT), various studies show that ICT can play a significant role in providing a timely, effective and efficient healthcare services improving a routine data reporting [1]. Through ICT technologies, different systems such as health mobile applications and web-based systems have been developed and implemented in different countries [2]. These systems have the potential to provide and promote quality information on routine health data for decision making and planning. © IFIP International Federation for Information Processing 2019 Published by Springer Nature Switzerland AG 2019 P. Nielsen and H. C. Kimaro (Eds.): ICT4D 2019, IFIP AICT 551, pp. 579–592, 2019. https://doi.org/10.1007/978-3-030-18400-1_48
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In the recent years, different mobile health applications such as electronic Integrated Diseases Surveillance and Response System (eIDSR) and DHIS2 Touch have been adopted and integrated into DHIS2 (a web-based system) [3] for improving routine data reporting. These applications use mobile phone with the help of the internet to communicate with DHIS2 server. Despite the adoption of these mobile applications, users may jeopardize the efficient and effective interaction of the mobile systems and thus lead to a delay in routine data reporting. Delays on routine reporting of data can endanger the information availability and quality. Various studies have shown that the anticipated goals for developed and implemented a system might not be achieved or not well adopted [
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