Agent-Oriented Information Systems II 6th International Bi-Conferenc
Information systems have become the backbone of all kinds of organizations - day. In almost every sector – manufacturing, education, health care, government and businesses large and small – information systems are relied upon for - eryday work, communicat
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Subseries of Lecture Notes in Computer Science
3508
Paolo Bresciani Paolo Giorgini Brian Henderson-Sellers Graham Low Michael Winikoff (Eds.)
Agent-Oriented Information Systems II 6th International Bi-Conference Workshop, AOIS 2004 Riga, Latvia, June 8, 2004 and New York, NY, USA, July 20, 2004 Revised Selected Papers
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Series Editors Jaime G. Carbonell, Carnegie Mellon University, Pittsburgh, PA, USA Jörg Siekmann, University of Saarland, Saarbrücken, Germany Volume Editors Paolo Bresciani Institute for Scientific and Technological Research (IRST), Trento, Italy E-mail: [email protected] Paolo Giorgini University of Trento, Department of Information and Communication Technology Trento, Italy E-mail: [email protected] Brian Henderson-Sellers University of Technology, Sydney Faculty of Information Technology, Sydney, Australia E-mail: [email protected] Graham Low University of New South Wales School of Information Systems, Technology and Management Sydney, Australia E-mail: [email protected] Michael Winikoff RMIT University, School of Computer Science and Information Technology Melbourne, Australia E-mail: [email protected]
Library of Congress Control Number: 2004106088 CR Subject Classification (1998): I.2.11, H.4, H.3, H.5.2-3, C.2.4, I.2 ISSN ISBN-10 ISBN-13
0302-9743 3-540-25911-2 Springer Berlin Heidelberg New York 978-3-540-25911-4 Springer Berlin Heidelberg New York
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Preface
Information systems have become the backbone of all kinds of organizations today. In almost every sector – manufacturing, education, health care, government and businesses large and small – information systems are relied upon for everyday work, communication, information gathering and decision-making. Yet, the inflexibilities in current technologies and methods have also resulted in poor performance, incompatibilities and obstacles to change. As many organizations are reinventing themselves to meet the challenges of global competition and e-commerce, there is increasing pressure to develop and deploy new technologies that are flexible, robust and responsive to rapid and unexpected change. Agent concepts hold great promise for responding to the new reali
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