Applied Conversation Analysis Intervention and Change in Institution
Much of everyday work is done through talk between practitioner and client. Conversation Analysis is the close inspection of people's use of language in interaction. The work reported in this collection shows how CA can be used to identify, and improve, c
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applied conversation analysis intervention and change in institutional talk
editor
charles antaki
Applied Conversation Analysis
Palgrave Advances in Linguistics Consulting Editor: Christopher N. Candlin, Macquarie University, Australia Titles include: Charles Antaki (editor) APPLIED CONVERSATION ANALYSIS Intervention and Change in Institutional Talk Mike Baynham and Mastin Prinsloo (editors) THE FUTURE OF LITERACY STUDIES Noel Burton-Roberts (editor) PRAGMATICS Susan Foster-Cohen (editor) LANGAUGE ACQUISITION Monica Heller (editor) BILINGUALISM: A SOCIAL APPROACH Martha E. Pennington (editor) PHONOLOGY IN CONTEXT Barry O’Sullivan (editor) LANGUAGE TESTING Theories and Practices Ann Weatherall, Bernadette M. Watson and Cindy Gallois (editors) LANGUAGE, DISCOURSE AND SOCIAL PSYCHOLOGY
Palgrave Advances Series Standing Order ISBN 978–1–4039–3512–0 (Hardback) 978–1–4039–3513–7 (Paperback) (outside North America only) You can receive future titles in this series as they are published by placing a standing order. Please contact your bookseller or, in the case of difficulty, write to us at the address below with your name and address, the title of the series and the ISBN quoted above. Customer Services Department, Macmillan Distribution Ltd, Houndmills, Basingstoke, Hampshire RG21 6XS, England
Applied Conversation Analysis Intervention and Change in Institutional Talk Edited by
Charles Antaki Loughborough University, UK
Palgrave
macmillan
Selection and editorial matter © Charles Antaki 2011 Chapters © their individual authors 2011 Softcover reprint of the hardcover 1st edition 2011 978– 0– 230– 22995– 2 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2011 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries.
ISBN 978-0-230-22996-9 DOI 10.1057/9780230316874
ISBN 978-0-230-31687-4 (eBook)
This book is printed on pape
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