Behavioral Operations in Planning and Scheduling
Human and organizational factors have a substantial impact on the performance of planning and scheduling processes. Despite widespread and advanced decision support systems, human decision makers are still crucial to improve the operational performance in
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Jan C. Fransoo
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Toni Wa¨fler
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John R. Wilson
Editors
Behavioral Operations in Planning and Scheduling
Editors Prof. Dr. Jan C. Fransoo Eindhoven University of Technology School of Industrial Engineering P.O. Box 513 Pav F4 5600 MB Eindhoven The Netherlands [email protected]
Prof. Dr. Toni Wa¨fler University of Applied Sciences Northwestern Switzerland School of Applied Psychology Riggenbachstrasse 16 4600 Olten, Solothurn Switzerland [email protected]
Prof. Dr. John R. Wilson University of Nottingham Human Factors Group Faculty of Engineering University Park Room A65 Coates NG7 2RD Nottingham United Kingdom [email protected]
ISBN 978-3-642-13381–7 e-ISBN 978-3-642-13382–4 DOI 10.1007/978-3-642-13382-4 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2010933961 # Springer-Verlag Berlin Heidelberg 2011 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: WMXDesign GmbH, Heidelberg, Germany Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
The work presented in this book is the result of the work conducted by the research network Human and Organizational Factors in Planning and Scheduling (HOPS). The HOPS network was established in 2004 and was funded as a so-called “Action” by COST (European Cooperation in Science and Technology; cf. http://www.cost.eu) for a period of four years. COST supports new Actions when they address a relatively new and relevant field of research, in many cases interdisciplinary. COST Actions have an open nature and any researcher interested in the topic can join them. The HOPS network has been important in the sense that researchers with a wide variety of disciplines have been working together on joint projects over the course of the Action. The joint research has been very productive, with dozens of joint papers having been published in academic journals over the past few years. In this book, we have brought together the main results from the Action, but have furthermore complemented these by providing more extensive, expository background writing in each of the Chapters that will enable the novel and experienced researcher in this field to get quickly at grip with the v
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