Bridging Cultural Barriers How to Overcome Preconceptions in Cro
This book provides readers with a comprehensive guide to other cultures – the often-unfamiliar ways that people from other cultures think, speak and act. As such, it helps readers identify potential and real conflicts, and to take appropriate action so as
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Peter M. Haller Ulrich Naegele Susan Berger
Bridging Cultural Barriers How to Overcome Preconceptions in Cross-Cultural Relationships
Management for Professionals
More information about this series at http://www.springer.com/series/10101
Peter M. Haller • Ulrich Naegele • Susan Berger
Bridging Cultural Barriers How to Overcome Preconceptions in Cross-Cultural Relationships
Peter M. Haller CCC Cross Culture Coaching# Regensdorf, Switzerland
Ulrich Naegele PMP® International Project Management and Coach Stuttgart, Germany
Susan Berger SAB Translations Berlin, Germany
ISSN 2192-8096 ISSN 2192-810X (electronic) Management for Professionals ISBN 978-3-030-17129-2 ISBN 978-3-030-17130-8 (eBook) https://doi.org/10.1007/978-3-030-17130-8 # Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover illustration: eStudio Calamar, Berlin/Figueres This Springer imprint is published by the registered company Springer Nature Switzerland AG. The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
To my mother Hilde and my companions in life: Anita, Mechthild, and Hanna
All life is suffering. To overcome suffering What is needed Is compassion and patience (I have chosen the sayings of Buddha, learned during an excursion in Myanmar, because to us Westerners the deeper meaning remains alien, but not to people living in a collective society.)
Preface
This is a book about experience-based learning—to gain experience, and more importantly, to process past experiences of encounters in other cultures which have remained unsolved and were not understood until this day. In my 50 years as an expatriate manager of multinational businesses and thereafter as a facilitator and lecturer in Eastern and Western Europe, in Asia, and in Africa, I fell a thousand times into the trap of clichés and stereotypes, i.e., prejudices.
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