Business Aspects of Web Services

Driven by maturing Web service technologies and the wide acceptance of the service-oriented architecture paradigm, the software industry’s traditional business models and strategies have begun to change: software vendors are turning into service providers

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Christof Weinhardt  Benjamin Blau Tobias Conte  Lilia Filipova-Neumann Thomas Meinl  Wibke Michalk

Business Aspects of Web Services

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Authors Christof Weinhardt Karlsruhe Institute of Technology Institute of Information Systems and Management Englerstr. 14 76131 Karlsruhe Germany [email protected] Benjamin Blau Karlsruhe Institute of Technology Institute of Information Systems and Management Englerstr. 14 76131 Karlsruhe Germany [email protected] Tobias Conte Karlsruhe Institute of Technology Institute of Information Systems and Management Englerstr. 14 76131 Karlsruhe Germany [email protected]

Lilia Filipova-Neumann Research Center for Information Technology Haid-und-Neu-Str. 10-14 76131 Karlsruhe Germany [email protected] Thomas Meinl Karlsruhe Institute of Technology Institute of Information Systems and Management Englerstr. 14 76131 Karlsruhe Germany [email protected] Wibke Michalk Karlsruhe Institute of Technology Institute of Information Systems and Management Englerstr. 14 76131 Karlsruhe Germany [email protected]

ISBN 978-3-642-22446-1 e-ISBN 978-3-642-22447-8 DOI 10.1007/978-3-642-22447-8 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2011938282 ACM Codes: K.4.4, K.6.0, H.3.5 c Springer-Verlag Berlin Heidelberg 2011  This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

Foreword

In the 1990s, enterprises primarily optimized internal business processes to reduce process cost and to increase productivity leveraging Enterprise Resource Planning (ERP) application systems. Then the same enterprises decided to concentrate on their core business and outsourced their “non-core” activities. As a result they reduced their level of integration. Therefore, inter-company application software like Supply Chain Management or Electronic Data Interchange technologies crossed the bridge between enterprises and increased the level of integration, but to a significant price for the parties in the value chain. With the Internet and related Web service technologies like REST and SOAP becoming popular, it is now possible to out-task even fine granular activities (e.g.