Can We Reduce Organizational Toxicity by Improving Our Leaders? Hint: Yes, We Can!

This chapter will examine the evidence that helps to explain what great leaders actually do and the impact of their actions on their subordinates.Takeaways for PractitionersClarification about the characteristics and actions of leaders who are admired and

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Teresa A. Daniel

ORGANIZATIONAL TOXIN HANDLERS

Organizational Toxin Handlers “Daniel provides an insightful discussion about how HR practitioners can act to protect employees from the constant barrage of toxic expectations commonly experienced within our organisations. The book highlights this unique role of HR practitioners as protectors and describes how they can shape their organisations to reduce the inherent toxicity. A book highly pertinent for HR practitioners, business students, and organisational scholars.” —Paula Brough, Professor, School of Applied Psychology, Griffith University, Australia “We need to do what we can to eradicate toxic environments – this book gives clear insights into how to do this” —Tony Wall, Professor and Founder and Head, International Centre for Thriving at Work, University of Chester, UK

Teresa A. Daniel

Organizational Toxin Handlers The Critical Role of HR, OD, and Coaching Practitioners in Managing Toxic Workplace Situations Foreword by Lynn Harrison

Teresa A. Daniel Sullivan University Louisville, KY, USA Foreword by Lynn Harrison Black Tusk Leadership (BC) Inc Vancouver, Canada

ISBN 978-3-030-51684-0    ISBN 978-3-030-51685-7 (eBook) https://doi.org/10.1007/978-3-030-51685-7 © The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG. The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

The author wishes to acknowledge the ground-breaking contributions of the late Peter J. Frost. Professor Frost was an expert in the field of organizational behavior who worked for many years at the University of British Columbia. His original identification of the term and his id