Collaboration and Governance in the Emergency Services Issues, Oppor
“Globally, emergency services are witnessing a period of unprecedented uncertainty and change caused by pressure on their budgets, reduced manpower and changing patterns of demand and service delivery. Such challenges are also having huge implications on
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Paresh Wankhade Swetketu Patnaik
Collaboration and Governance in the Emergency Services
Paresh Wankhade • Swetketu Patnaik
Collaboration and Governance in the Emergency Services Issues, Opportunities and Challenges
Paresh Wankhade Edge Hill Business School Edge Hill University Ormskirk, UK
Swetketu Patnaik Lord Ashcroft International Business Anglia Ruskin University Cambridge, UK
ISBN 978-3-030-21328-2 ISBN 978-3-030-21329-9 (eBook) https://doi.org/10.1007/978-3-030-21329-9 © The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover illustration: Pattern © Melisa Hasan This Palgrave Pivot imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
The context of global emergency services landscape is changing. The recent tragic events in London, Paris, Manchester and around the world have highlighted the difficult and challenging role played by the emergency services. Their swift and professional response draws universal praise but also raises issues around reduced funding levels and job-cuts to match heightened security threat. Several barriers hamper collaboration efforts between the emergency services. As the book argues, there are significant shifts in the demand patterns for blue light services. Ambulance demand in the UK is growing at an annual rate of about 5 per cent. The police services are witnessing a reduction in recorded crime but are dealing increasingly with cases relating to cybercrime, child and sexual exploitation and mental illness. Fire services have seen a massive reduction in incidence of fire. However, these organisations continue to be performance-managed and target-driven, and current model
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