Control Modes on Mobile Software Platforms Empirical Studies on the

This work highlights the importance of informal control modes on software platforms regarding their positive effects on third-party developers’ behaviors and outcomes. The author presents studies in the mobile software industry, demonstrating how self-con

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Control Modes on Mobile Software Platforms Empirical Studies on the Importance of Informal Control

Control Modes on Mobile Software Platforms

Tobias Goldbach

Control Modes on Mobile Software Platforms Empirical Studies on the Importance of Informal Control

Tobias Goldbach Darmstadt, Deutschland Dissertation Technische Universität Darmstadt, 2016 D17

ISBN 978-3-658-14892-8 ISBN 978-3-658-14893-5 (eBook) DOI 10.1007/978-3-658-14893-5 Library of Congress Control Number: 2016945150 Springer Vieweg © Springer Fachmedien Wiesbaden 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer Vieweg imprint is published by Springer Nature The registered company is Springer Fachmedien Wiesbaden GmbH

Abstract Over the past few years, software platforms and their corresponding ecosystems have gained a growing importance in the software industry. Especially mobile platforms such as Apple’s App Store or Google’s Android Market have offered novel ways to develop and distribute software. However, it is a challenge for platform providers to find the right balance between ensuring the platform’s integrity while offering enough freedom to encourage third-party developers’ motivation and innovation. Control theory, with its formal and informal control modes, is a suitable framework for describing and analyzing such coordination phenomena between two parties. Although there have been several Information Systems (IS) research calls regarding how and why control modes affect third-party developers’ outcomes and behaviors on software platforms, limited research has been conducted in this context. Only little attention has been paid to informal control modes (self- and clan control), which have been previously found to be of particular importance in decentralized and complex multiproject settings such as software platforms. Against this backdrop, this thesis presents three studies across four articles conducted to investigate how control modes affect third