Crisis Management in Chinese Organizations Benefiting from the Chang

Provides the theoretical framework on how to manage crises in organizations. The author connects crisis management theories with practical examples from Chinese companies and how they contribute to better crisis management not only in Chinese organization

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Copyright material from www.palgraveconnect.com - licensed to University of Sussex - PalgraveConnect - 2015-09-25

Crisis Management in Chinese Organizations

10.1057/9780230363168 - Crisis Management in Chinese Organizations, Ruth Alas and Junhong Gao 9780230_273344_01_prexvi.indd i

11/23/2011 6:19:18 PM

Copyright material from www.palgraveconnect.com - licensed to University of Sussex - PalgraveConnect - 2015-09-25 10.1057/9780230363168 - Crisis Management in Chinese Organizations, Ruth Alas and Junhong Gao 9780230_273344_01_prexvi.indd ii

11/23/2011 6:19:19 PM

Crisis Management in Chinese Organizations Copyright material from www.palgraveconnect.com - licensed to University of Sussex - PalgraveConnect - 2015-09-25

Benefiting from the Changes

Ruth Alas Professor, Estonian Business School and

Junhong Gao Researcher, Estonian Business School

10.1057/9780230363168 - Crisis Management in Chinese Organizations, Ruth Alas and Junhong Gao 9780230_273344_01_prexvi.indd iii

11/23/2011 6:19:19 PM

© Ruth Alas and Junhong Gao 2012 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission.

Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2012 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, N.Y. 10010 Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries ISBN: 978–0–230–27334–4 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalog record for this book is available from the Library of Congress. 10 9 8 7 6 5 4 3 2 1 21 20 19 18 17 16 15 14 13 12 Printed and bound in Great Britain by CPI Antony Rowe, Chippenham and Eastbourne

Copyright material from www.palgraveconnect.com - licensed to University of Sussex - PalgraveConnect - 2015-09-25

No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS.

10.1057/9780230363168 - Crisis Manageme