Cybernetic Approach to Project Management

This book attempts to reflect the project reality as closely as possible, covering the ISO 21500:2012 standard that has just been introduced and the benefits from the best contributions worldwide and also providing the concise yet powerful tool box. It sh

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Cybernetic Approach to Project Management

Cybernetic Approach to Project Management

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Bogdan Lent

Cybernetic Approach to Project Management

Bogdan Lent Bern University of Applied Sciences, Switzerland

Bogdan Lent is also affiliated to: National Defence University, Warsaw, Poland University of Technology and Life Sciences, Bydgoszcz, Poland Kasetsart University, Bangkok, Thailand

ISBN 978-3-642-32503-8 ISBN 978-3-642-32504-5 (eBook) DOI 10.1007/978-3-642-32504-5 Springer Heidelberg New York Dordrecht London Library of Congress Control Number: 2013934537 # Springer-Verlag Berlin Heidelberg 2013 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

To someone, who made my own My Dream Project happen

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Preface

Why This Book? Addressing the Challenges In managing various projects, at first small then becoming larger with time, I faced the deficiencies of common “great” management guidelines from renowned bodies. These guidelines and standards missed the point of competence focus, recurrence of processes, uncertainty and complexity in challenges, decisive human factors in projects and, most of all, the capacity for intuitive deployment. As DeMarco and Lister put it: you’re like the vaudeville character who loses his keys on a dark street and looks for them on