Digital Technology as Affordance and Barrier in Higher Education

This book explores college students’ lived experiences of using digital technologies for their academic work. Access to and use of digital technologies is an integral aspect of higher education in the twenty-first century. However, despite the tech-savvy

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Maura A. Smale • Mariana Regalado

Digital Technology as Affordance and Barrier in Higher Education

Maura A. Smale New York City College of Technology City University of New York Brooklyn, New York, USA

Mariana Regalado Brooklyn College City University of New York Brooklyn, New York, USA

ISBN 978-3-319-48907-0 DOI 10.1007/978-3-319-48908-7

ISBN 978-3-319-48908-7 (eBook)

Library of Congress Control Number: 2016957751 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover illustration: Cover pattern © Harvey Loake Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

For Jonathan and Greg And for Gus, William, and Charlotte, who will be college students soon! And for Jill, who worked so hard last summer

ACKNOWLEDGMENTS

We are indebted to the 743 students and 140 faculty we interviewed or who completed our questionnaire for this project at Brooklyn College and New York City College of Technology in 2009–2010; at Borough of Manhattan Community College, Bronx Community College, The City College of New York, and Hunter College in 2010–2011; and at BMCC, Brooklyn College, and City Tech in 2015–2016. We thank them for their generosity in sharing their time and experiences with us, and we appreciate the opportunities that this project has provided us to better understand the students we serve and to make improvements in our libraries and on our campuses. Sincere thanks are also due to our research assistants Christopher Baum, Rachel Daniell, Jay Blair, and Brenna McCaffrey for their work on this project, especially their many hours spent on transcription. We are also grateful for the assistance of our library fa