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The Impact of the Internet on Employment

Digitized Labor

Lorenzo Pupillo · Eli Noam Leonard Waverman Editors

Digitized Labor The Impact of the Internet on Employment

Editors Lorenzo Pupillo Centre for European Policy Studies Brussels, Belgium Eli Noam Columbia Institute for Tele-Information Columbia Business School New York, NY, USA

Leonard Waverman DeGroote School of Business McMaster University Burlington, ON, Canada

ISBN 978-3-319-77046-8 ISBN 978-3-319-78420-5  (eBook) https://doi.org/10.1007/978-3-319-78420-5 Library of Congress Control Number: 2018937855 © The Editor(s) (if applicable) and The Author(s) 2018 Chapter 14 is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/). For further details see license information in the chapter. This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover design by Tom Howey Printed on acid-free paper This Palgrave Macmillan imprint is published by the registered company Springer International Publishing AG part of Springer Nature The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

To the Next Generation

Acknowledgements

The original impetus for this book came from a conference on the Impact of the Internet on employment held at Columbia Institute for Tele-Information. Since then this topic started to become part of the CITI research. We would like to thank all of those who contributed chapters to this volume. A special thank goes to the International Development Research Centre Canada and the Department for International Development (DFID) UK for supporting the research on “Investigating the potential for Micro-work and Onlinefreelancing in Sri Lanka” and to Anne Harrington and Margarita Minkova for editorial assistance.

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Contents

1 Introduction 1 Lorenzo Pupillo, Eli Noam an