eDemocracy & eGovernment Stages of a Democratic Knowledge Societ
This textbook reviews and systematically presents the use of the Internet in public administration and politics. Further, it employs a process-oriented layer model to define the opportunities for exchange and participation for all stakeholder groups, cove
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Andreas Meier Luis Terán
eDemocracy & eGovernment Stages of a Democratic Knowledge Society Second Edition
Progress in IS
More information about this series at http://www.springer.com/series/10440
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eDemocracy & eGovernment Stages of a Democratic Knowledge Society Second Edition
Andreas Meier Department of Informatics University of Fribourg Fribourg, Switzerland
Luis Terán Department of Computer Science Universidad de las Fuerzas Armadas (ESPE) Sangolquí, Ecuador Department of Informatics University of Fribourg Fribourg, Switzerland
ISSN 2196-8705 ISSN 2196-8713 (electronic) Progress in IS ISBN 978-3-030-17584-9 ISBN 978-3-030-17585-6 (eBook) https://doi.org/10.1007/978-3-030-17585-6 © Springer Nature Switzerland AG 2012, 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Editorial The challenges of modernizing the state and its administration have increased, especially with regard to the targeted application of Internet technologies. By means of eDemocracy, it is intended to support the exchange of information, as well as democratic processes of decision-making, voting, and elections. eGovernment aims to put digital public services at disposal for citizens, companies, and organizations. Some examples are electronic services in taxation, employment services and online job markets, public offering via Web platforms, or mobile health services. The reference book eDemocracy & eGovernment aims to review systematically the use of the Internet in administration and politics. A process-oriented layer model (eGovernment Framework) of the University of Fribourg allows us to define the options of exchange and participation for the claim groups and to concretize the
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