Empowering Open and Collaborative Governance Technologies and Method

The use of information and communication technologies to support public administrations, governments and decision makers has been recorded for more than 20 years and dubbed e-Government. Moving towards open governance roadmaps worldwide, electronic partic

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Yannis Charalabidis • Sotirios Koussouris Editors

Empowering Open and Collaborative Governance Technologies and Methods for Online Citizen Engagement in Public Policy Making

Editors Yannis Charalabidis University of the Aegean Information Systems Laboratory Karlovassi, Samos Greece

Sotirios Koussouris National Technical University of Athens Decision Support Systems Laboratory Athens Greece

ACM Codes: J.1, K.4, H.4 ISBN 978-3-642-27218-9 e-ISBN 978-3-642-27219-6 DOI 10.1007/978-3-642-27219-6 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2012933757 # Springer-Verlag Berlin Heidelberg 2012 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

Foreword: The Research View

This book provides a comprehensive account of the use of digital media and supporting methods to facilitate participatory democracy, thereby forming a valuable reference for those engaged in researching eParticipation. Public legitimisation and acceptance of decisions is a key part of good governance and, as such, eParticipation research has the potential to foster open and transparent decision processes. Fundamentally, the research results are concerned with benefiting all stakeholders and bringing to bear relevant views and evidence to support workable policy development. Typically, in the past, public engagement, and particularly consultation, has been conducted in an environment where the government published draft policies and provided citizens with an opportunity to submit comments, but not the opportunity to view or discuss each others’ comments or to engage with the government and with one another in a public debate on the issues. One of the starting points for practice-based research on eParticipation was the 2003 publication of the OECD. In this report I specifically looked at how information and communication technologies could be applied to enhance citizen participation in the policy process, considering how, and to what extent, new digital media could be used to facilitate the provision of information and to support the consultation and active participation of citizens to enable better policy-making. Back in 2003