Enhancing Our Understanding of the Relationship Between Leadership, Team Characteristics, Emotional Intelligence and The
Teams are the core base of every business and institute, targeted toward achieving particular common projects and strategies through effective collaboration. Many scholars studied the various variables that affect the team performance level. Recently, the
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University of Sharjah, Sharjah, UAE Faculty of Business, University of Jordan, Amman, Jordan 3 Amman Arab University, Amman, Jordan Research Institute of Sciences and Engineering, University of Sharjah, Sharjah, UAE [email protected] 2
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Abstract. Teams are the core base of every business and institute, targeted toward achieving particular common projects and strategies through effective collaboration. Many scholars studied the various variables that affect the team performance level. Recently, they shed light on the psychological factors, including “Emotional Intelligence (EI)”. This paper aim toward elevating our understanding of the relationship between leadership, team characteristics, emotional intelligence and their effect on team performance through the implication of systematic review approach to review and synthesize EI studies related to team performance aiming to provide a comprehensive analysis of 19 research articles from 2010 to 2020. The main findings include the discovery of 14 external factors that have a relationship with EI and team performance in two or more of the relevant studies. Most importantly, out of the 14 factors, 6 factors were selected in which all of them demonstrated a positive relationship with EI and team performance. Moreover, a quantitative approach was the primarily relied research method for data collection. Additionally, most of the analyzed studies were undertaken in the US; this is followed by Australia, in addition to other countries. Besides, most of the analyzed studies were frequently conducted in Academic context, followed by construction, in addition to other contexts. Keywords: Leadership Team characteristics Flexibility Team size Team diversity Emotional intelligence Trust Homogenization Team performance
1 Introduction Highly performing teams are considered a competitive advantage for the organization’s survival in a dynamic business environment [1–4]. There are variously internal and external factors that impact team performance. Recently, researchers shed light on the © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021 A. E. Hassanien et al. (Eds.): AISI 2020, AISC 1261, pp. 644–655, 2021. https://doi.org/10.1007/978-3-030-58669-0_58
Enhancing Our Understanding of the Relationship
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psychological factors, including emotional intelligence (EI). Empirical evidence proved that there is a positive association between EI and team performance. Various studies analyzed EI’s effect on team performance from different angles, including “knowledge sharing, team characteristics, leadership and so much more”. The present systematic review aims to analyze collected studies to elevate our understanding of the factors that impact team performance through a psychological lens (Emotional intelligence, EI). The systematic review provides a means of methodical search and analysis of all relevant empirical studies using a scientific approach to provide a comprehensive explanation of researc
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