Enterprise Applications, Markets and Services in the Finance Industry

This book constitutes revised selected papers from the 8th International Workshop on Enterprise Applications, Markets and Services in the Finance Industry, FinanceCom 2016, held in Frankfurt, Germany, in December 2016. The 2016 workshop especially focused

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Stefan Feuerriegel Dirk Neumann (Eds.)

Enterprise Applications, Markets and Services in the Finance Industry 8th International Workshop, FinanceCom 2016 Frankfurt, Germany, December 8, 2016 Revised Papers

123

Lecture Notes in Business Information Processing Series Editors Wil M.P. van der Aalst Eindhoven Technical University, Eindhoven, The Netherlands John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA

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More information about this series at http://www.springer.com/series/7911

Stefan Feuerriegel Dirk Neumann (Eds.) •

Enterprise Applications, Markets and Services in the Finance Industry 8th International Workshop, FinanceCom 2016 Frankfurt, Germany, December 8, 2016 Revised Papers

123

Editors Stefan Feuerriegel University of Freiburg Freiburg Germany

Dirk Neumann University of Freiburg Freiburg Germany

ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-319-52763-5 ISBN 978-3-319-52764-2 (eBook) DOI 10.1007/978-3-319-52764-2 Library of Congress Control Number: 2017930148 © Springer International Publishing AG 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Preface

Advancements in information and communications technology have paved the way for new business models, markets, networks, services, and players in the financial services industry. In the interest of further research advancements in this field of study, we organized FinanceCom 2016 in Frankfurt to help us understand, dev