Enterprise Architecture for Analysis of Supply Chain in the Hotel and Tourism Sector
The Lean Six Sigma process improvement model developed for the hotel and tourism sector involves, in addition to new industrial engineering tools applied in a timely manner to a key internal process, provides the entrepreneur with a holistic view of the s
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María Teresa Castañeda Galvis Jairo Nuñez Rodriguez María del Coral Pérez Ordoñez Marcela Villa Marulanda Editors
Proceedings of the International Congress of Industrial Engineering (ICIE2019) Engineering Paradigm of Change
Lecture Notes on Multidisciplinary Industrial Engineering Series Editor J. Paulo Davim , Department of Mechanical Engineering, University of Aveiro, Aveiro, Portugal
“Lecture Notes on Multidisciplinary Industrial Engineering” publishes special volumes of conferences, workshops and symposia in interdisciplinary topics of interest. Disciplines such as materials science, nanosciences, sustainability science, management sciences, computational sciences, mechanical engineering, industrial engineering, manufacturing, mechatronics, electrical engineering, environmental and civil engineering, chemical engineering, systems engineering and biomedical engineering are covered. Selected and peer-reviewed papers from events in these fields can be considered for publication in this series.
More information about this series at http://www.springer.com/series/15734
María Teresa Castañeda Galvis Jairo Nuñez Rodriguez María del Coral Pérez Ordoñez Marcela Villa Marulanda
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Editors
Proceedings of the International Congress of Industrial Engineering (ICIE2019) Engineering Paradigm of Change
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Editors María Teresa Castañeda Galvis Universidad Pontificia Bolivariana Seccional Bucaramanga, Santander, Colombia María del Coral Pérez Ordoñez Universidad Pontificia Bolivariana Seccional Bucaramanga, Santander, Colombia
Jairo Nuñez Rodriguez Santander Universidad Pontificia Bolivariana Seccional Bucaramanga, Santander, Colombia Marcela Villa Marulanda Universidad Pontificia Bolivariana Seccional Bucaramanga, Santander, Colombia
ISSN 2522-5022 ISSN 2522-5030 (electronic) Lecture Notes on Multidisciplinary Industrial Engineering ISBN 978-3-030-49369-1 ISBN 978-3-030-49370-7 (eBook) https://doi.org/10.1007/978-3-030-49370-7 © Springer Nature Switzerland AG 2021 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any er
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