Enterprise Information Systems of the Future 6th IFIP WG 8.9 Working

This book constitutes the proceedings of the 6th International IFIP Working Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012), held in Ghent, Belgium, during September 19–21, 2012. The theme of the conference wa

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139

Geert Poels (Ed.)

Enterprise Information Systems of the Future 6th IFIP WG 8.9 Working Conference, CONFENIS 2012 Ghent, Belgium, September 19-21, 2012 Revised Selected Papers

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Volume Editor Geert Poels Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management Ghent, Belgium E-mail: [email protected]

ISSN 1865-1348 e-ISSN 1865-1356 ISBN 978-3-642-36610-9 e-ISBN 978-3-642-36611-6 DOI 10.1007/978-3-642-36611-6 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2013931188 ACM Computing Classification (1998): J.1, H.4, H.3.5

© IFIP International Federation for Information Processing 2013 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in ist current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

Preface

Enterprise information systems of the future – evolving toward more performance through transparency and agility. The theme of CONFENIS 2012, the 6th International IFIP TC8 WG 8.9 Conference on Research and Practical Issues in Enterprise Information Systems, held in Ghent (Belgium) during September 19–21, 2012, emphasized two evolutions in the domain of enterprise information systems. The first evolution is the development of more open systems, e.g., the creation of interoperation between systems from collaborating organizations or the composition of systems from standard modules and packages offered by different vendors. The second evolution is the move toward more flexible systems; meaning easily configurable and adaptable systems based on service-oriented software architectures, the software as a service business model, cloud-computing infrastructures, and software product line approaches. Apart from these industry evolutions, we have also witnessed a rediscovery of the design science tradition in enterprise information systems research. Design science is where the origin of our academic discipline lies; however, the last few decades have seen enterprise information systems researchers move away from their core object of study (i.e., the system) toward the study of the envi