Essence of a Manager
What makes a “good” manager? This is a book by a manager about managers but it is not just for managers. It is for anyone and for everyone who is interested in the way people – and not just managers - behave and function around the world. Based on actual
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Krishna Pillai
Essence of a Manager
Dr. Krishna Pillai Frejs Va¨g 4 61234 Finspa˚ng Sweden [email protected]
ISBN 978-3-642-17580-0 e-ISBN 978-3-642-17581-7 DOI 10.1007/978-3-642-17581-7 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2011921515 # Springer-Verlag Berlin Heidelberg 2011 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: WMX Design GmbH, Heidelberg, Germany Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Forewords
Krishna Pillai is probably the most internationally experienced manager I have ever met. While he was born and brought up in India, to me as an Englishman, he always appeared to be culturally quite British – we certainly share the same sense of humour. This doubtless comes from the time he spent early in his career working as a research engineer in the UK. Yet he is a Swedish National and when I first met him in the late 1990s he was running ABB’s operations in Japan. We met with the formation of the ABB Alstom Power JV, itself a very large international organization where we created a new global HQ in Brussels bringing together senior managers from 17 countries under one roof. Subsequently Alstom bought out ABB’s interests and we all relocated to Paris. At my request Krishna took over as Alstom’s Country President in India. We have stayed in touch since I left Alstom 6 years ago and I was delighted when he asked me to write a foreword to his book. Krishna has a wealth of hands on managerial experience in multiple cultures and cross cultural organizations. He has brought this experience to bear in writing this book which, reflecting Krishna’s own style is thoughtful, practical and pragmatic. Studying this book should help the aspiring manager avoid many of the pitfalls of working in cross-cultural environments and accelerate their overall development as an international manager themselves. London 25 August 2010
Nick Salmon Chief Executive Cookson Group plc.
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Forewords
This is a book by a manager about managers but it is not just for managers. It is for anyone who is interested in the way people behave and function around the world. It is not a management manual and yet it is a map
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