Evaluating the Position Classification System
This chapter examines some of the challenges in evaluating public sectors reforms and the approaches to evaluation using a mixed-method approach. Data obtained from the opinion survey and in-depth interviews with civil servants in Bhutan form the basis fo
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Lhawang Ugyel
Paradigms and Public Sector Reform
Lhawang Ugyel
Paradigms and Public Sector Reform Public Administration of Bhutan
Lhawang Ugyel Australian National University Australia
ISBN 978-3-319-40279-6 ISBN 978-3-319-40280-2 DOI 10.1007/978-3-319-40280-2
(eBook)
Library of Congress Control Number: 2016952834 © The Editor(s) (if applicable) and The Author(s) 2016 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Cover illustration: © DV TRAVEL / Alamy Stock Photo Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
For Tshoki, Yonten and Deyzang: Thank you for your love and patience!
CONTENTS
1
Introduction
Part I
Public Administration of Bhutan
1
15
2
Paradigms of Public Administration
17
3
Ideal Types in Public Administration
53
4
Bhutan’s Approach to Public Administration from Modernisation to the New Millennium
73
The Position Classification System and Bhutan’s Public Administration in a New Era of Governance
95
5
Part II Implementation and Evaluation of the Position Classification System Reforms
123
6
125
Evaluating the Position Classification System
vii
viii
CONTENTS
7
Dynamics of the Position Classification System Reforms
161
8
Dynamics of Public Sector Reforms
197
9
Conclusion
219
Appendices
235
Index
243
LIST
Fig. 1.1 Fig. 6.1 Fig. 6.2
Fig. 6.3 Fig. 6.4 Fig. 6.5
Fig. 6.6 Fig. 6.7
Fig. 6.8 Fig. 6.9
Fig. 6.10
OF
FIGURES
Administrative Map of Bhutan What is your perception of the PCS? (%) Source: Author’s own compilation What do you think was the overall effect of the PCS on the civil service? (%) Source: Author’s own compilation Opportunities for feedback (%) Source: Author’s own compilation Measures to ensure successful transition in place (%) Source: Author’s own compilation Implementation of PCS as per
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