Feeling capable or being flexible? Personality, cognition, and behavior: A moderated mediation of trust-in-supervisor in
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Feeling capable or being flexible? Personality, cognition, and behavior: A moderated mediation of trust-in-supervisor internship Shin-Huei Lin 1
&
Mei-Yen Chen 2
# Springer Science+Business Media, LLC, part of Springer Nature 2020
Abstract During an internship, some interns perform better when they perceive trust from their supervisors. This might be because a trustee’s self-efficacy increases when a trustor reveals a willingness to take a chance on the trustee. It empowers interns to believe that they are capable. Hence, this study aimed to examine whether interns’ trust in a supervisor moderated the model of internship self-efficacy as a mediator of proactive personality and performance. A total of 158 interns voluntarily participated in this study on three occasions, with a three-month interval between study periods. The results suggest that internship self-efficacy positively mediated the relationship between proactive personality and performance. In addition, the results of a moderated mediating analysis indicated that the interns’ trust in their supervisors weakened the positive effects of proactive personality on performance through internship self-efficacy. These results underscore the importance of situational and personal effects in the connections between proactive personality, internship self-efficacy, and performance. Keywords Proactive personality . Trust . Internship
Introduction Over the past few decades, internship programs have become substantially more common in diverse service industries in many countries (Baert et al. 2019). An internship is defined as “a short-term period of practical work experience wherein students receive training as well as gaining invaluable job experience in a specific field or potential career of their interest” (Zopiatis and Theocharous 2013, p. 34). In this respect, an internship is a job that is integrated into tertiary education, bridging the gap between theoretical knowledge from academia and practice in industry (Jiang and Tribe 2010). Through
* Mei-Yen Chen [email protected] Shin-Huei Lin [email protected] 1
Department of Leisure Management, National Pingtung University, No.51, Minsheng E. Rd., Pingtung City 90004, Taiwan, Republic of China
2
Graduate Institute of Sport, Leisure and Hospitality Management, National Taiwan Normal University, No. 162, Sec. 1, Heping E. Rd., Taipei City 10610, Taiwan, Republic of China
tertiary education, internship programs enable students to acquire practical skills and be proficient in practice, which is difficult to fulfill in academic institutions (Daniels and Brooker 2014). When students are involved in real work situations, critical self-reflection and future career perspectives are identified through hands-on experience and the integration of knowledge, skill, and ability (Collins 2002). From the perspective of practitioners, graduates’ internship experiences play an important role in employment upon graduation (Nunley et al. 2016). Further, supervisors stress the importance of interns’ professional characte
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