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Fundamental Theories of Business Communication Laying a Foundation for the Field Milton Mayfield Jacqueline Mayfield Robyn Walker

New Perspectives in Organizational Communication

Series Editors Milton Mayfield Texas A&M International University Laredo, TX, USA Jacqueline Mayfield Texas A&M International University Laredo, TX, USA

This series will examine current, emerging, and cutting edge approaches to organizational communication. Throughout this series, authors will present new ideas in—and methods for—conducting organizational communication research. The series will present a variety of topics, giving readers an in-depth understanding of the organizational communication field to develop the skills necessary to engage in field research.

More information about this series at http://www.palgrave.com/gp/series/16587

Milton Mayfield · Jacqueline Mayfield · Robyn Walker

Fundamental Theories of Business Communication Laying a Foundation for the Field

Milton Mayfield Texas A&M International University Laredo, TX, USA

Jacqueline Mayfield Texas A&M International University Laredo, TX, USA

Robyn Walker Marshall School of Business University of Southern California Los Angeles, CA, USA

ISSN 2730-5333 ISSN 2730-5341 (electronic) New Perspectives in Organizational Communication ISBN 978-3-030-57740-7 ISBN 978-3-030-57741-4 (eBook) https://doi.org/10.1007/978-3-030-57741-4 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Acknowledgments

We are extremely grateful for the opportunity to write this book. It has been a wonderful and challenging asp