Formal or informal human collaboration approach to maritime safety using FRAM
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ORIGINAL ARTICLE
Formal or informal human collaboration approach to maritime safety using FRAM Joohee Lee1 · Wan Chul Yoon2 · Hyun Chung3 Received: 30 April 2019 / Accepted: 5 October 2019 © Springer-Verlag London Ltd., part of Springer Nature 2019
Abstract It has been argued that human and organizational factors are critical for accident analysis and safety management. The maritime domain represents a safety-critical system that has complex and temporary human collaborations. The level of collaboration includes not only human collaboration within a single ship, but also between ship-to-ship or ship-to-shore. From the safety-II perspective, these collaborations play a significant role in managing safety. Thus, this study suggests a framework to consider informal and temporary human collaborations using a functional resonance analysis method (FRAM) under the safety-II perspective. The framework is based on FRAM analysis and contributes by analyzing the level of human collaboration through establishing classifications of human collaborative relationships including the specified or unspecified relationships. Further, it supports organizing findings from the analysis and the derivation of strategy using templates and rules. The analyzed findings and derived strategy ultimately aim to help human’s decision-making to adjust variable and uncertain situations by enhancing human collaboration. In particular, this framework is applied to maritime accidents analysis and safety strategy derivation. The authors believe that FRAM has the potential to be employed to other safetycritical systems and to be combined with safety analysis and management methodologies related to human collaboration. Keywords Functional resonance analysis method (FRAM) · Safety-II · Human collaboration · Human factor · Safetycritical system
1 Introduction The involvement of interactions via human collaboration has been frequently raised as an issue in the maritime domain, and thus, maritime accident analysis and safety management need to reflect this issue (Batalden and Sydnes 2014; Celik and Cebi 2009; Chauvin et al. 2013; Lee and Chung 2018; Norazahar et al. 2014, 2017; Schröder-Hinrichs et al. 2012; Xi et al. 2009). In addition to the abovementioned * Hyun Chung [email protected] 1
Department of Mechanical Engineering, Graduate School of Ocean Systems Engineering, KAIST, 291‑Daehak do, Yuseong‑gu, Daejeon 34141, Republic of Korea
2
Department of Industrial and System Engineering, KAIST, 291‑Daehak do, Yuseong‑gu, Daejeon 34141, Republic of Korea
3
Department of Naval Architecture and Ocean Engineering, Chungnam National University, 99 Daehak‑ro, Yuseong‑gu, Daejeon 34134, Republic of Korea
issue, personal issues such as communication between crew members, absence of mutual performance monitoring, inadequate task allocation, absence of supporting team members, insufficient communication about the current situation, insufficient briefing and discussion have also been reported (Chauvin et al. 2013). The transport safety board (TSB) re
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