Generations and Work
Based on an extensive national survey of workers and four separate industry-specific surveys, Generations and Work will examine and provide answers to the most common issues and problems of multi generational work by assessing differences and commonalitie
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10.1057/9781137348227 - Generations and Work, Eric Bolland and Carlos Lopes
Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21
Generations and Work
10.1057/9781137348227 - Generations and Work, Eric Bolland and Carlos Lopes
Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21
This page intentionally left blank
Eric Bolland and Carlos Lopes
10.1057/9781137348227 - Generations and Work, Eric Bolland and Carlos Lopes
Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21
Generations and Work
generations and work
Copyright © Eric Bolland and Carlos Lopes, 2014. First published in 2014 by PALGRAVE MACMILLAN® in the United States—a division of St. Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Where this book is distributed in the UK, Europe and the rest of the world, this is by Palgrave Macmillan, a division of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN: 978–1–137–35057–2 Library of Congress Cataloging-in-Publication Data is available from the Library of Congress. A catalogue record of the book is available from the British Library. Design by Newgen Knowledge Works (P) Ltd., Chennai, India. First edition: October 2014 10 9 8 7 6 5 4 3 2 1
10.1057/9781137348227 - Generations and Work, Eric Bolland and Carlos Lopes
Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21
All rights reserved.
To Tori and Joey—Carlos Lopes
10.1057/9781137348227 - Generations and Work, Eric Bolland and Carlos Lopes
Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21
To Nicole, John, Kelsey, and grandson Jacob—Eric Bolland
10.1057/9781137348227 - Generations and Work, Eric Bolland and Carlos Lopes
Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21
This page intentionally left blank
List of Figures
ix
Acknowledgments
xi
1 Introduction and Plan of the Book
1
2 The Concept of Generations
29
3 Age-based Job Motivators and Generational Conflict
61
4 Generation Issues in Different Industries
103
5 How Generations Impact Businesses
131
6 Does Generation Matter?
165
7 Diagnosing and Solving Age Issues
193
8 Conclusions and a New Model for Age and Work
227
Index
259
10.1057/9781137348227 - Generations and Work, Eric Bolland and Car
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