HCI in Business Second International Conference, HCIB 2015, Held as

This volume constitutes the refereed proceedings of the Second International Conference on HCI in Business, HCIB 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, which took place in Los Angeles, CA, USA, in

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Fiona Fui-Hoon Nah Chuan-Hoo Tan (Eds.)

HCI in Business Second International Conference, HCIB 2015 Held as Part of HCI International 2015 Los Angeles, CA, USA, August 2–7, 2015, Proceedings

HCI 2015 International

123

Lecture Notes in Computer Science Commenced Publication in 1973 Founding and Former Series Editors: Gerhard Goos, Juris Hartmanis, and Jan van Leeuwen

Editorial Board David Hutchison Lancaster University, Lancaster, UK Takeo Kanade Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler University of Surrey, Guildford, UK Jon M. Kleinberg Cornell University, Ithaca, NY, USA Friedemann Mattern ETH Zurich, Zürich, Switzerland John C. Mitchell Stanford University, Stanford, CA, USA Moni Naor Weizmann Institute of Science, Rehovot, Israel C. Pandu Rangan Indian Institute of Technology, Madras, India Bernhard Steffen TU Dortmund University, Dortmund, Germany Demetri Terzopoulos University of California, Los Angeles, CA, USA Doug Tygar University of California, Berkeley, CA, USA Gerhard Weikum Max Planck Institute for Informatics, Saarbrücken, Germany

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More information about this series at http://www.springer.com/series/7409

Fiona Fui-Hoon Nah Chuan-Hoo Tan (Eds.) •

HCI in Business Second International Conference, HCIB 2015 Held as Part of HCI International 2015 Los Angeles, CA, USA, August 2–7, 2015 Proceedings

123

Editors Fiona Fui-Hoon Nah Department of Business and Information Technology Missouri University of Science and Technology Rolla, MO USA

Chuan-Hoo Tan Department of Information Systems City University of Hong Kong Kowloon Tong Hong Kong SAR

ISSN 0302-9743 ISSN 1611-3349 (electronic) Lecture Notes in Computer Science ISBN 978-3-319-20894-7 ISBN 978-3-319-20895-4 (eBook) DOI 10.1007/978-3-319-20895-4 Library of Congress Control Number: 2015942243 LNCS Sublibrary: SL3 – Information Systems and Applications, incl. Internet/Web, and HCI Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for