High Performance in Hospital Management A Guideline for Developing a
This book provides a broad overview of what is needed to run hospitals and other health care facilities effectively and efficiently. All of the skills and tools required to achieve this aim are elucidated in the book, including business engineering and ch
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High Performance in Hospital Management
Edda Weimann • Peter Weimann
High Performance in Hospital Management A Guideline for Developing and Developed Countries
Prof. Edda Weimann, MD, MPH
Commerce Faculty Department of Information Systems University of Cape Town Private Bag X3 Rondebosch 7701 Cape Town South Africa Groote Schuur Hospital Academic Hospital University of Cape Town
Cape Town South Africa
Prof. Peter Weimann, MSci, PhD Commerce Faculty Department of Information Systems University of Cape Town Private Bag X3 Rondebosch 7701 Cape Town South Africa Beuth University Luxemburger Strasse 10 13353 Berlin Germany
We are grateful for the support received from the CEO Dr. Patel and the Hospital Facility Board of the Groote Schuur Hospital. This book is based on the German Edition ‘High performance im Krankenhausmanagement’ by Edda Weimann and Peter Weimann © Springer, Berlin Heidelberg, 2012; ISBN 978-3642-25067-5 and was adapted for health systems in developing and developed countries. ISBN 978-3-662-49658-9 ISBN 978-3-662-49660-2 (eBook) DOI 10.1007/978-3-662-49660-2 Library of Congress Control Number: 2016960006 © Springer Berlin Heidelberg 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer-Verlag GmbH Germany The registered company address is: Heidelberger Platz 3, 14197 Berlin, Germany
Foreword
The task of delivering healthcare in a resource-constrained environment is becoming a challenge in the South African context. Hospital managers are expected to balance the burden of disease and the patient load against shrinking resources, while still maintaining quality of care. The weight of this burden is increasingly being felt in the public health care services, where there is a need to support a growing population o
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