Human Factor of Online Social Media Cybersecurity Risk Impact on Critical National Information Infrastructure
Social Digital Media become an effective platform for many cyber community to promote product and services to get reach greater potential market around the globe. However, Social Digital Media could lead to several critical cybersecurity risk that might b
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N.Z. Khidzir et al.
cybersecurity risks which are Attack of the Software; Cyber Assault/Bullying; Espionage; Terrorisms; Risk of Losing the legal Battle. Through the findings, expert, management and practitioner would be able to identify critical cybersecurity risk and address them appropriately and effectively.
Keywords Cybersecurity risk Human factor Social media information infrastructure Severity impact level
Critical national
1 Introduction Nowadays, the benefit of participating in social media not only involve simple social interaction, but also building reputations and bridging in career opportunities, and/or generating direct monetary revenue [1] It’s considered to be the greatest technological invention ever discovered, social digital media are fast gaining popularity globally among online cyber community. Social Media can also serve as tools facilitating intra- and inter-organization activities among peers, customers, business partners, and organizations [2]. Unfortunately, Social Digital Media could lead to several critical cybersecurity risks that could cause serious impact of the Critical National Information Infrastructure (CNII) sector. National Defense and Security; Banking and Finance; Information and Communications; Energy; Transportation; Water; Health Services; Government; Emergency Services; Food and Agriculture that might be difficult to manage and mitigate were the focus area of Critical National Information Infrastructure. The current advanced Information Communication Technology (ICT) allowed several cybersecurity risks occur and effected the entire activities within Critical National Information Infrastructure sectors. If this occur it’s could be a serious disaster for the entire information infrastructure ecosystem. Moreover, some the cybersecurity risk could cause severe impact of human factors that are vital to their incapacity or destruction would have a devastating impact on National economic strength; National image; National Defense and Security; Government capability to function; Public health and safety. Therefore, this study aims to measure the level of Information Security Risk severity level on Critical National Information Infrastructure (CNII) in the context of Malaysian. The findings could be serve as a fundamental study, and to stimulate innovative ideas in the future research in this body of knowledge. The paper is organized as follows: the next section briefly describes the literature review on Social Media, Cybersecurity Risk Factors, and Critical National Information Infrastructure (CNII). The third section highlight several related issues on social media and cybersecurity risks in critical national information infrastructure. The forth section describes the methodology and research model used in the study. The fifth section further discusses the results and findings from the study. The final section is devoted to the conclusion and a discussion of contribution and future direction of the study.
Human Factor of Online Social Media Cybersecurity Risk Impact
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