Impact of technostress on academic productivity of university students
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Impact of technostress on academic productivity of university students Pallavi Upadhyaya 1
& Vrinda
2
Received: 25 May 2020 / Accepted: 31 August 2020/ # The Author(s) 2020
Abstract There has been increasing interest among researchers to understand the negative effects of technology, in the last two decades. Technostress or stress induced due to technology is extensively reported in the literature, among working professionals. Even though there has been an increased proliferation of digital devices in academia, there is a dearth of studies examining the prevalence of technostress and its impact among students. This study examines the prevalence of technostress among the younger population, in the age group of 18–28 years. Using a sample of 673 Indian private university students, this study cross-validated the technostress instrument. Increased use of technology in higher education has compelled students to complete all their academic work, including assessments, using technology. Technology-enhanced learning applications such as learning management systems, MOOCs and digital exam devices require students to develop ICT skills. The study also investigates the impact of technostress on the academic productivity of students. Findings reveal that the technostress instrument is valid to be used in the academic context, with minor modifications, and students experienced moderate levels of technostress. It was also found that technostress had a negative impact on the academic productivity of students. Keywords Technostress . Academic productivity . Higher education . Students
1 Introduction Developments in ICT and its ubiquity has accelerated the use of ICT among higher education institutions (HEIs). Technology is being extensively used for
* Pallavi Upadhyaya [email protected]; https://orcid.org/0000–0003–4523–2051 Vrinda [email protected]; https://orcid.org/0000–0002–1542–299X 1
Manipal Academy of Higher Education, Manipal Institute of Management, Manipal 576104, India
2
Department of Commerce, Manipal Academy of Higher Education, Manipal, India
Education and Information Technologies
automating academic processes and enhance the teaching and learning process. The use of Technology Enhanced Learning (TEL) has risen exponentially in academia, due to government incentives and to meet students’ anticipations (Dunn & Kennedy, 2019). Technology is being used for academic administration and student self-service, through applications such as student’s life cycle management (Wang et al., 2018), learning management systems, MOOCs, integrated digital-based assessment (Barana et al., 2016) and attendance management system (Ofelia et al., 2017). Online learning and MOOCs were found to reduce the higher education costs for students (Deming et al., 2015) and students were found to have a positive perception towards integrating ICT in the classroom (Vahedi et al., 2019). For HEIs, ICT is found to aid in reducing distance barriers (Agarwal & Mittal, 2018) and reduce paperwork (Pattinson, 2017). Besides, ICT enable
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