Improving the response of primary care providers to rural First Nation women who experience intimate partner violence: a

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RESEARCH ARTICLE

Open Access

Improving the response of primary care providers to rural First Nation women who experience intimate partner violence: a qualitative study Kristin Rizkalla1* , Marion Maar2, Roger Pilon3, Lorrilee McGregor3 and Maurianne Reade4

Abstract Background: Some legacies of colonialism are that Indigenous women living in Canada experience higher rates of intimate partner violence (IPV) and that violence is often more severe relative to non-Indigenous women. This results in avoidable physical, psychological, emotional, financial, sexual and spiritual harm in the lives of Indigenous women, families, and communities. Trusted primary care providers are well positioned to provide brief interventions and referrals to treatment and services, but little is known about the providers’ preparedness to support Indigenous women. Information on what enables or prevents providers to respond to Indigenous patients who experience IPV is needed in order to ensure this potential lifeline for support is realized. Methods: The purpose of this community-based participatory study was to elucidate the barriers and facilitators to care for rural Indigenous women who experience IPV from the perspectives of primary care providers and to recommend strategies to improve their preparedness. Using a Grounded Theory approach, we conducted qualitative research with 31 providers to discuss their experiences with patients affected by IPV. Results: The results showed providers often feel a degree of unpreparedness to deal with IPV in a clinical setting. Underlying the feelings of unpreparedness were:    

Recognition of patients’ under disclosure of IPV due to stigma, shame and fear Lack of formal provider training on appropriate approaches to IPV Lack of referral network due to fragmented, scarce services for IPV Lack of understanding of jurisdictional complexity of First Nations and non-First Nations specific services for IPV  Uncertainty how to negotiate cultural safety around IPV  Multiple-role relationship & confidentiality dilemmas characteristic of small communities  Risk of jeopardizing patient-provider relationship (Continued on next page)

* Correspondence: [email protected] 1 Department of Interdisciplinary Health, School of Rural and Northern Health, Laurentian University, 935 Ramsey Lake Road, Sudbury, ON P3E 2C6, Canada Full list of author information is available at the end of the article © The Author(s). 2020 Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licen