Information Technology Governance in Public Organizations Theory and

This book examines trends and challenges in research on IT governance in public organizations, reporting innovative research and new insights in the theories, models and practices within the area. As we noticed, IT governance plays an important role in ge

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Lazar Rusu Gianluigi Viscusi Editors

Information Technology Governance in Public Organizations Theory and Practice

Integrated Series in Information Systems Volume 38

Series editors Ramesh Sharda Oklahoma State University, Stillwater, OK, USA Stefan Voß University of Hamburg, Hamburg, Germany

More information about this series at http://www.springer.com/series/6157

Lazar Rusu Gianluigi Viscusi •

Editors

Information Technology Governance in Public Organizations Theory and Practice

123

Editors Lazar Rusu Department of Computer and Systems Sciences Stockholm University Kista, Stockholm Sweden

Gianluigi Viscusi EPFL CDM MTEI CSI École Polytechnique Fédérale de Lausanne Lausanne Switzerland

ISSN 1571-0270 ISSN 2197-7968 (electronic) Integrated Series in Information Systems ISBN 978-3-319-58977-0 ISBN 978-3-319-58978-7 (eBook) DOI 10.1007/978-3-319-58978-7 Library of Congress Control Number: 2017940339 © Springer International Publishing AG 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Foreword

Nowadays, information technology (IT) is crucial in the support, sustainability and growth of many organizations. Given this pervasive role of IT in organizations, its governance has become an important subject of study over the past two decades. Building on our own research, we defined IT governance as the organizational capacity that addresses the definition and implementation of processes, structures and relational mechanism that enable both business and IT people to execute their responsibilities in support of business/IT alignment and the creation of value from IT-enabled business investments. Our research showed that organizations can and