Innovations for Community Services 19th International Conference, I4
This book constitutes the refereed proceedings of the 19th International Conference on Innovations for Community Services, I4CS 2019, held in Wolfsburg, Germany, in June 2019. The 16 revised full papers presented in this volume were carefully reviewed and
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unications in Computer and Information Science
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Innovations for Community Services 19th International Conference, I4CS 2019 Wolfsburg, Germany, June 24–26, 2019 Proceedings
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Communications in Computer and Information Science
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Commenced Publication in 2007 Founding and Former Series Editors: Phoebe Chen, Alfredo Cuzzocrea, Xiaoyong Du, Orhun Kara, Ting Liu, Krishna M. Sivalingam, Dominik Ślęzak, Takashi Washio, and Xiaokang Yang
Editorial Board Members Simone Diniz Junqueira Barbosa Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Rio de Janeiro, Brazil Joaquim Filipe Polytechnic Institute of Setúbal, Setúbal, Portugal Ashish Ghosh Indian Statistical Institute, Kolkata, India Igor Kotenko St. Petersburg Institute for Informatics and Automation of the Russian Academy of Sciences, St. Petersburg, Russia Junsong Yuan University at Buffalo, The State University of New York, Buffalo, NY, USA Lizhu Zhou Tsinghua University, Beijing, China
More information about this series at http://www.springer.com/series/7899
Karl-Heinz Lüke Gerald Eichler Christian Erfurth Günter Fahrnberger (Eds.) •
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Innovations for Community Services 19th International Conference, I4CS 2019 Wolfsburg, Germany, June 24–26, 2019 Proceedings
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Editors Karl-Heinz Lüke Faculty of Business Ostfalia University of Applied Sciences Wolfsburg, Niedersachsen, Germany Christian Erfurth Ernst Abbe University of Applied Sciences Jena Jena, Thüringen, Germany
Gerald Eichler Telekom Innovation Laboratories Deutsche Telekom AG Darmstadt, Hessen, Germany Günter Fahrnberger University of Hagen Hagen, Nordrhein-Westfalen, Germany
ISSN 1865-0929 ISSN 1865-0937 (electronic) Communications in Computer and Information Science ISBN 978-3-030-22481-3 ISBN 978-3-030-22482-0 (eBook) https://doi.org/10.1007/978-3-030-22482-0 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and
