Integrating User-Centred Design in Agile Development

This book examines the possibilities of incorporating elements of user-centred design (UCD) such as user experience (UX) and usability with agile software development. It explores the difficulties and problems inherent in integrating these two practices d

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Gilbert Cockton Marta Lárusdóttir Peggy Gregory Åsa Cajander Editors

Integrating User-Centred Design in Agile Development

Human–Computer Interaction Series Editors-in-chief Desney Tan Microsoft Research, USA Jean Vanderdonckt Université catholique de Louvain, Belgium

More information about this series at http://www.springer.com/series/6033

Gilbert Cockton • Marta Lárusdóttir Peggy Gregory • Åsa Cajander Editors

Integrating User-Centred Design in Agile Development

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Editors Gilbert Cockton School of Design Northumbria University Newcastle upon Tyne, UK Peggy Gregory School of Physical Sciences and Computing University of Central Lancashire Preston, UK

Marta Lárusdóttir School of Computer Science Reykjavik University Reykjavik Iceland Åsa Cajander Department of Information Technology Uppsala University Uppsala, Sweden

ISSN 1571-5035 Human–Computer Interaction Series ISBN 978-3-319-32163-9 ISBN 978-3-319-32165-3 (eBook) DOI 10.1007/978-3-319-32165-3 Library of Congress Control Number: 2016954424 © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland

Foreword

Software thinking is broken and it is not easily fixed. Agile sailed in about a decade and a half ago, but it fell short in many ways. It turned out that the users were completely left out and the customer was brought in as the major source for innovative ideas and creative thoughts about the end-user needs and desires. The software industry was too busy fixing the problems generated by engineering thinking dating back several decades. Yes, we have acknowledged now that big systems cannot be defined in detail upfront and we need to be flexible as we go along. In one way, the agile movement has been a success as, for example, today agile thinking penetrates also to the design of safety critical systems. On the