Intelligent Decision Making in Quality Management Theory and Applica

  This book presents recently developed intelligent techniques with applications and theory in the area of quality management. The involved applications of intelligence include techniques such as fuzzy sets, neural networks, genetic algorithms, etc.

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Cengiz Kahraman Seda Yanık

Intelligent Decision Making in Quality Management Theory and Applications

Intelligent Systems Reference Library Volume 97

Series editors Janusz Kacprzyk, Polish Academy of Sciences, Warsaw, Poland e-mail: [email protected] Lakhmi C. Jain, Bournemouth University, Poole, UK and University of South Australia, Adelaide, Australia e-mail: [email protected]

About this Series The aim of this series is to publish a Reference Library, including novel advances and developments in all aspects of Intelligent Systems in an easily accessible and well structured form. The series includes reference works, handbooks, compendia, textbooks, well-structured monographs, dictionaries, and encyclopedias. It contains well integrated knowledge and current information in the field of Intelligent Systems. The series covers the theory, applications, and design methods of Intelligent Systems. Virtually all disciplines such as engineering, computer science, avionics, business, e-commerce, environment, healthcare, physics and life science are included.

More information about this series at http://www.springer.com/series/8578

Cengiz Kahraman Seda Yanık •

Editors

Intelligent Decision Making in Quality Management Theory and Applications

123

Editors Cengiz Kahraman Industrial Engineering Department Istanbul Technical University Istanbul Turkey

Seda Yanık Industrial Engineering Department Istanbul Technical University Istanbul Turkey

ISSN 1868-4394 ISSN 1868-4408 (electronic) Intelligent Systems Reference Library ISBN 978-3-319-24497-6 ISBN 978-3-319-24499-0 (eBook) DOI 10.1007/978-3-319-24499-0 Library of Congress Control Number: 2015955831 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)

I dedicate this book to my grand