Journalism and Memorialization in the Age of Social Media

This volume examines journalism and memorialization in the age of social media, with a particular emphasis on communication in times of crisis. Recognizing that individuals are sharing more actively than ever before, this book investigates the implication

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Jo u r n a l i s m a n d M e m o r i a l i z at i o n i n t h e Ag e o f S o c i a l M e d i a

Peter Joseph Gloviczki

JOURNALISM AND MEMORIALIZATION IN THE AGE OF SOCIAL MEDIA

Copyright © Peter Joseph Gloviczki, 2015. Softcover reprint of the hardcover 1st edition 2015 978-1-137-46536-8 All rights reserved. First published in 2015 by PALGRAVE MACMILLAN® in the United States—a division of St. Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Where this book is distributed in the UK, Europe and the rest of the world, this is by Palgrave Macmillan, a division of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries.

ISBN 978-1-349-49951-9 ISBN 978-1-137-46087-5 (eBook) DOI 10.1057/9781137460875 Library of Congress Cataloging-in-Publication Data Gloviczki, Peter Joseph. Journalism and memorialization in the age of social media / Peter Joseph Gloviczki. pages cm Includes bibliographical references and index. 1. Online social networks. 2. Memorialization—Social aspects. 3. Social media. 4. Journalism—United States—History—21st century. 5. Virginia Tech Shootings, Blacksburg, Va., 2007—Case studies. I. Title. HM742.G58 2015 302.30285—dc23

2014039797

A catalogue record of the book is available from the British Library. Design by Scribe Inc. First edition: April 2015 10 9 8 7 6 5 4 3 2 1

For Jenny and my mother and father

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Contents

List of Illustrations

ix

Foreword

xi

Preface

xvii

Acknowledgments

xix

1

Journalism in the Age of Social Media

1

2

The Case of the “In Memorial: Virginia Tech” Facebook Group

25

3

The News Cycle in the Age of Social Media

45

4

Public Memory in the Online World

65

5

Emotion on the Screen

85

6

The Audience after Virginia Tech

105

Notes

127

Bibliography

151

Index

181

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Illustrations

Fi g u re s Figure 3.1 The process of identifying the news cycle in social media conversations Figure 3.2 The six stages of the news cycle Figure 5.1 Measuring effectiveness of socioemotional expression in online memorial groups by desired goals and goals accomplished

48 50

93

Ta b l e s Table 2.1 Table 3.1 Table 4.1 Table 4.2

Virtual presence and virtual absence in a memorial group context Users may be seeking different forms of media for information and expression Three aspects of memorialization Criteria for social media sharing

41 56 66 75

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Foreword

I had a writing professor in graduate school that encouraged me to put process before product. That was a valuable lesson for me. Prior to that moment, I had never thought as much as I probably should have about the way that things get made.1 Writing, l