Multidimensional Observation Methodology for the Elderly in an Ambient Digital Environment
This paper proposes a new methodological approach for a better understanding of the needs of elderly people the use of the technology in the use of technologies in an ambient. This methodology is based on the implementation of a multidimensional observati
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IRIT-CNRS, Université de Toulouse, CNRS, UPS, UT2J, Toulouse, France {vandenbo,thierry.val}@univ-tlse2.fr, {Mathilde.Blanc-Machado,vella,vigourou}@irit.fr 2 LAAS-CNRS, Université de Toulouse, CNRS, UT2J, Toulouse, France [email protected] 3 INSERM, UMR 1027, Université de Toulouse, UPS, Toulouse, France [email protected] 4 LERASS, Université de Toulouse, UT2J, Toulouse, France [email protected]
Abstract. This paper proposes a new methodological approach for a better understanding of the needs of elderly people the use of the technology in the use of technologies in an ambient. This methodology is based on the implementation of a multidimensional observation tool mixing ethnographic observation of actions and interviews with a multitechnological infrastructure in a Living Lab. Some preliminary results are presented with the participation of 14 seniors. Keywords: Ambient digital environment Elderly people Living lab
Multidimensional observation
1 Introduction Ambient Assisted Living (AAL) aims to provide assistive solutions for old people with a wide range of physical and cognitive challenges. Many efforts have been made to increase accessibility to these assistive technologies for older people but the solutions are not yet at the appointment in particular due to the lack of study of the real needs and a clear definition of the elderly profiles (dependent, frail, socially isolated, digital exclusion, etc. [1]). Some specific characteristics prevent or put a brake on the access to these new technologies. The behavior and interaction modes of these people in the use and access to these technologies are not fully understood because of the many influencing factors. Several challenges of the ambient intelligence [2] are to be overcome. Although several innovative technologies have been developed, there is still a strong need to research exploring new design of interaction as well as wireless network tools [3].
© Springer International Publishing Switzerland 2016 K. Miesenberger et al. (Eds.): ICCHP 2016, Part I, LNCS 9758, pp. 285–292, 2016. DOI: 10.1007/978-3-319-41264-1_39
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A. Van den Bossche et al.
A significant challenge when studying technologies within the True Life Lab concept [4] is the ambient living where the research is carried out to inform about the acceptability of future innovative technologies or services. Designing these future technologies can be complicated even if there are ways of including the participant to imagine current uses and interactions: these technologies are new and their potential uses by the participants are yet unknown. Also, the integration of technologies and services in an ambient intelligence must be thought as a whole in a user-centered approach in this double dimension: use and “Usability”. A digital environment must be defined as sensitive, responsive and adaptive to the changeable needs of its inhabitants [5]. Moreover, Sun et al. [6] claim that participant involvement is a “key ingredient towards effective AAL, which not only saves social
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