Nursing Informatics Where Technology and Caring Meet

Despite paying more for healthcare than any other country in the world, the US ranks below more than 40 other countries in life expectancy – down significantly from two decades earlier. As the Institute of Medicine concluded, “The current care systems can

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Marion J. Ball  •  Judith V. Douglas Patricia Hinton Walker  •  Donna DuLong  •  Brian Gugerty Kathryn J. Hannah  •  Joan M. Kiel  •  Susan K. Newbold Joyce Sensmeier  •  Diane J. Skiba  •  Michelle R. Troseth (Editors)

Marion J. Ball  •  Kathryn J. Hannah (Series Editors)

Nursing Informatics Where Technology and Caring Meet Fourth Edition

Editors

Marion J. Ball IBM Research Center for Healthcare Management Baltimore, MD 21239, USA

Joan M. Kiel Duquesne University 600 Forbes Avenue Pittsburgh, PA 15282, USA

Judith V. Douglas Reisterstown, Maryland 21136, USA

Susan K. Newbold Franklin, TN, USA

Patricia Hinton Walker Uniformed Services University of the Health Sciences 4301 Jones Bridge Road Bethesda, MD 20814, USA

Joyce Sensmeier Healthcare Information and Management Systems Informatics 230 East Ohio St, Suite 500 Chicago, IL 60611, USA

Donna DuLong The Tiger Initiative Denver, CO 80045, USA

Diane J. Skiba University of Colorado Denver College of Nursing 13120 E. 19th Ave. Aurora, CO 80045, USA

Brian Gugerty Gugerty Consulting LLC 1038 Bayberry Drive Arnold, MD 21012, USA Kathryn J. Hannah HECS Inc. Calgary, Alb, Canada

Michelle R. Troseth CPM Resource Center 3196 Kraft Ave SE Grand Rapids, MI 49512, USA

ISBN 978-1-84996-277-3 e-ISBN 978-1-84996-278-0 DOI 10.1007/978-1-84996-278-0 Springer London Dordrecht Heidelberg New York British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Control Number: 2010937960 © Springer-Verlag London Limited 2011 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms of licenses issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers. The use of registered names, trademarks, etc., in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant laws and regulations and therefore free for general use. Product liability: The publisher can give no guarantee for information about drug dosage and application thereof contained in this book. In every individual case the respective user must check its accuracy by consulting other pharmaceutical literature. Cover design: eStudioCalamar, Figueres/Berlin Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

Foreword I

This is the fourth edition of Nursing Informatics, catchily subtitled Where Technology and Caring Meet. In the two decades since the first edition debuted, the juxtaposition between technology and caring has moved from an uncomfortable tension felt by individuals to a creative force seeking to transform all aspects of the nursing pro