Online Intermediaries for Co-Creation An Explorative Study in Health

This book investigates the powerful role of online intermediaries, which connect companies with their end customers, to facilitate joint product innovation. Especially in the healthcare context, such intermediaries deploy interactive online platforms to f

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Christoph W. Künne

Online Intermediaries for Co-Creation An Explorative Study in Healthcare

Progress in IS

“PROGRESS in IS” encompasses the various areas of Information Systems in theory and practice, presenting cutting-edge advances in the field. It is aimed especially at researchers, doctoral students, and advanced practitioners. The series features both research monographs that make substantial contributions to our state of knowledge and handbooks and other edited volumes, in which a team of experts is organized by one or more leading authorities to write individual chapters on various aspects of the topic. “PROGRESS in IS” is edited by a global team of leading IS experts. The editorial board expressly welcomes new members to this group. Individual volumes in this series are supported by a minimum of two members of the editorial board, and a code of conduct mandatory for all members of the board ensures the quality and cutting-edge nature of the titles published under this series.

More information about this series at http://www.springer.com/series/10440

Christoph W. Künne

Online Intermediaries for Co-Creation An Explorative Study in Healthcare

123

Christoph W. Künne Munich Germany

Dissertation at the University of Erlangen-Nuremberg 2016 ISSN 2196-8705 Progress in IS ISBN 978-3-319-51123-8 DOI 10.1007/978-3-319-51124-5

ISSN 2196-8713

(electronic)

ISBN 978-3-319-51124-5

(eBook)

Library of Congress Control Number: 2016960721 © Springer International Publishing AG 2018 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Foreword

In the digital era, the Internet provides unique possibilities to connect particular groups of stakeholders, like companies with their geographically dispersed customers and partners. Online platforms, in particular, of