Organisational Responses to Social Media Storms An Applied Analysis
Written in a clear and lively style, this book examines the breadth and depth of social media storms across a series of carefully crafted case studies. It offers a compelling analysis of how a new risk culture is transforming social relations and advances
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Organisational Responses to Social Media Storms “Written in a clear and lively style, this book examines the breadth and depth of social media storms across a series of carefully crafted case studies. It offers a compelling analysis of how a new risk culture is transforming social relations and advances our critical understanding of a changing, digital world. Based on original empirical research and thought-provoking argument—this is an important and timely book.” —Professor Eamonn Carrabine, University of Essex and Editor Crime, Media, Culture “A very interesting analysis of the changing face of online safeguarding, how social media storms can create moral panics, and how organisations can respond. For anyone working in online safeguarding, this is an essential book to read.” —David Wright, Director of the UK Safer Internet Centre “This book is the fore-runner when considering new aspects of online media activity and its impact on those charged with safeguarding children and adults. It offers a topical and compelling discourse on the impact of social media storms on educational establishments and their responses to such phenomena. The authors highlight the need for safeguarding professionals to develop a far more critical approach to digital literacy through their examination of four real-life scenarios. They get you thinking “what would I do in those circumstances?” which leads to the very purpose of this book—to open up debate in an endeavour to ensure that best practice is achieved in all our dealings relating to the protection of children and adults. Well worth reading.” —Tink Palmer, MBE—CEO Marie Collins
Andy Phippen · Emma Bond
Organisational Responses to Social Media Storms An Applied Analysis of Modern Challenges
Andy Phippen Department of Computing and Informatics Bournemouth University Bournemouth, UK
Emma Bond Suffolk Institute of Social and Economic Research University of Suffolk Ipswich, UK
ISBN 978-3-030-49976-1 ISBN 978-3-030-49977-8 (eBook) https://doi.org/10.1007/978-3-030-49977-8 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate a
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