Orienting the Development of Crime Analysis Processes in Police Organisations Covering the Digital Transformations of Fr

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Orienting the Development of Crime Analysis Processes in Police Organisations Covering the Digital Transformations of Fraud Mechanisms Quentin Rossy 1

& Olivier Ribaux

1

# Springer Nature B.V. 2020

Abstract

A significant, and likely dominant, proportion of fraud is now conducted online. Police struggle to integrate this emerging reality into their processes, while expectations of this institution are high. These types of cybercrimes alter the volume and complexity of problems compared to how they previously manifested and require profound transformations of crime analysis methods to address them proactively. These developments face many difficulties, such as the quality of accessible data, the lack of existing analytical models and the need to increase police knowledge of fraud mechanisms within every level of organisations. We suggest methods to overcome these obstacles, which consist of implementing an approach integrating theories from various fields in criminology and forensic intelligence to examine the digital transformations of certain criminal processes. We take, as an example, how a generic script expressing the anatomy of an existing type of fraud can be used to interpret their new digital forms. This modelling activity both provides new insight into specific frauds and highlights relevant dimensions that are useful in orienting the development of crime analysis systems. Keywords Online fraud . Confidence game . Forensic intelligence . Script analysis . Digital transformations

Introduction Whatever uncertainties are associated with results derived from nascent methodologies, the existence of a large-scale, but ill-defined, computer-related crime problem is now evident (Goodman 2015; BCS 2016; Dupont 2017; Reep-van den Bergh and Junger 2018; BCS 2019). The emersion of a broad, multifaceted and unclear category of ‘volume cybercrimes and

* Quentin Rossy [email protected]

1

Ecole des Sciences Criminelles, University of Lausanne, Lausanne, Switzerland

Q. Rossy, O. Ribaux

frauds’ requiring new forms of response had long been suspected (Button et al. 2014) and early attempts to characterise (Wall 2010), decompose and measure it (Smyth and Carleton 2011) were conducted. In this analysis, the broad category of online fraud, even if difficult to quantify, is admitted to contribute to a significant part of these crimes in Europe (Reep-van den Bergh and Junger 2018; BCS 2019). Fraud is an act of deception aimed at depriving victims of their money, data or other property. Online fraud must be understood as a type of fraud that benefits from the internet. Typical frauds occur in disparate social and professional activities, such as online shopping, when using online banking systems and Internet dating sites, or by intrusion, sometimes in the workplace, through e-mails using false qualities, identities and made-up stories. These crimes affect a proportionally largely victimised population (ABS 2016; Reep-van den Bergh and Junger 2018; BCS 2019) and their novelty constitutes a challenge in terms of publi