Partnerships in Insurance 4.0

In the vision of insurance 4.0, the agents and intermediaries are partners of the transformation and essential components of the organizational change. When between 40 and 80 percent of the distribution is with external partners, to work in a team with th

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Insurance 4.0 Benefits and Challenges of Digital Transformation Bernardo Nicoletti

Palgrave Studies in Financial Services Technology

Series Editor Bernardo Nicoletti Rome, Italy

The Palgrave Studies in Financial Services Technology series features original research from leading and emerging scholars on contemporary issues and developments in financial services technology. Falling into 4 broad categories: channels, payments, credit, and governance; topics covered include payments, mobile payments, trading and foreign transactions, big data, risk, compliance, and business intelligence to support consumer and commercial financial services. Covering all topics within the life cycle of financial services, from channels to risk management, from security to advanced applications, from information systems to automation, the series also covers the full range of sectors: retail banking, private banking, corporate banking, custody and brokerage, wholesale banking, and insurance companies. Titles within the series will be of value to both academics and those working in the management of financial services.

More information about this series at http://www.palgrave.com/gp/series/14627

Bernardo Nicoletti

Insurance 4.0 Benefits and Challenges of Digital Transformation

Bernardo Nicoletti Temple University Rome, Italy

ISSN 2662-5083 ISSN 2662-5091 (electronic) Palgrave Studies in Financial Services Technology ISBN 978-3-030-58425-2 ISBN 978-3-030-58426-9 (eBook) https://doi.org/10.1007/978-3-030-58426-9 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

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