Perspectives of Use of Competence-Based Approach to Management in Educational Services Market
The purpose of the article is the study of perspectives of use of competence-based approach to management in the market of educational services. In order to evaluate advantages and drawbacks of existing approaches to management, the method of comparative
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Abstract The purpose of the article is the study of perspectives of use of competence-based approach to management in the market of educational services. In order to evaluate advantages and drawbacks of existing approaches to management, the method of comparative analysis is used. In order to determine peculiarities and problems of management in the market of educational services, the method of problem analysis is used. In order to describe and determine internal logics of the process of management in the market of educational services and determine perspectives of its development as a result of using the competence-based approach, the method of logical modeling is used. Also, the work uses general methods of scientific research: induction, deduction, synthesis, formalization, etc. As a result of the research, the author develops the model of the process of management of human resources in the market of educational services and determines logical succession of the process of management in the market of educational services as a result of use of competence-based approach. As a result, the author concludes that competencebased approach is a perspective approach to management in the market of educational services, as it allows overcoming the drawbacks of existing approaches to management and possesses significant advantages. By the example of modern Russia, the author proves that this approach can be applied to HR management and management of the quality of educational services, which makes it universal and highly effective approach to management in the market of educational services.
1 Introduction Educational services differ from other types of services due to their high social focus. Firstly, high-quality provision of educational services is a national priority. Thus, in case of low-quality provision of other types of services, the one who suffers is the consumer, while in case of low-quality provision of educational services, the whole society suffers.
I.V. Reikhanova, Ph.D. Economics and Management, Institute of Service Sector and Entrepreneurship (Branch) of Don State Technical University, Shakhty, Russian Federation e-mail: [email protected] © Springer International Publishing AG 2017 E.G. Popkova et al. (eds.), Integration and Clustering for Sustainable Economic Growth, Contributions to Economics, DOI 10.1007/978-3-319-45462-7_8
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Secondly, provision of educational services is a basis of formation of production factor—human capital. The education level determines the quality of human capital and its contribution into development of not only specific enterprise, but economy on the whole. That’s why the market of educational services is a basis for formation of infrastructure of entrepreneurship and is a factor of economic growth. Due to the above peculiarities, in many countries, including Russia, provision of educational services was a prerogative of the state for a long time. Transition to market path of development predetermined formation of the market of educational services and e
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