Plan, recruit, retain: a framework for local healthcare organizations to achieve a stable remote rural workforce

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(2020) 18:63

RESEARCH

Open Access

Plan, recruit, retain: a framework for local healthcare organizations to achieve a stable remote rural workforce Birgit Abelsen1* , Roger Strasser2, David Heaney3, Peter Berggren4, Sigurður Sigurðsson5, Helen Brandstorp1, Jennifer Wakegijig2, Niclas Forsling4, Penny Moody-Corbett2, Gwen Healey Akearok2,6, Anne Mason3, Claire Savage3 and Pam Nicoll7

Abstract Background: Recruiting and retaining a skilled health workforce is a common challenge for remote and rural communities worldwide, negatively impacting access to services, and in turn peoples’ health. The research literature highlights different factors facilitating or hindering recruitment and retention of healthcare workers to remote and rural areas; however, there are few practical tools to guide local healthcare organizations in their recruitment and retention struggles. The purpose of this paper is to describe the development process, the contents, and the suggested use of The Framework for Remote Rural Workforce Stability. The Framework is a strategy designed for rural and remote healthcare organizations to ensure the recruitment and retention of vital healthcare personnel. Method: The Framework is the result of a 7-year, five-country (Sweden, Norway, Canada, Iceland, and Scotland) international collaboration combining literature reviews, practical experience, and national case studies in two different projects. Result: The Framework consists of nine key strategic elements, grouped into three main tasks (plan, recruit, retain). Plan: activities to ensure that the population’s needs are periodically assessed, that the right service model is in place, and that the right recruits are targeted. Recruit: activities to ensure that the right recruits and their families have the information and support needed to relocate and integrate in the local community. Retain: activities to support team cohesion, train current and future professionals for rural and remote health careers, and assure the attractiveness of these careers. Five conditions for success are recognition of unique issues; targeted investment; a regular cycle of activities involving key agencies; monitoring, evaluating, and adjusting; and active community participation. Conclusion: The Framework can be implemented in any local context as a holistic, integrated set of interventions. It is also possible to implement selected components among the nine strategic elements in order to gain recruitment and/or retention improvements. Keywords: Recruit, Retain, Rural health, Framework, Healthcare personnel

* Correspondence: [email protected] 1 The National Centre for Rural Medicine, The Department of Community Medicine, UiT, Tromsø, Norway Full list of author information is available at the end of the article © The Author(s). 2020 Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the o