Predicting User Performance and Errors Automated Usability Evaluatio
This book proposes a combination of cognitive modeling with model-based user interface development to tackle the problem of maintaining the usability of applications that target several device types at once (e.g., desktop PC, smart phone, smart TV). Model
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Marc Halbrügge
Predicting User Performance and Errors Automated Usability Evaluation Through Computational Introspection of Model-Based User Interfaces
T-Labs Series in Telecommunication Services Series editors Sebastian Möller, Berlin, Germany Axel Küpper, Berlin, Germany Alexander Raake, Berlin, Germany
More information about this series at http://www.springer.com/series/10013
Marc Halbrügge
Predicting User Performance and Errors Automated Usability Evaluation Through Computational Introspection of Model-Based User Interfaces
123
Marc Halbrügge Quality and Usability Lab TU Berlin Berlin Germany
ISSN 2192-2810 ISSN 2192-2829 (electronic) T-Labs Series in Telecommunication Services ISBN 978-3-319-60368-1 ISBN 978-3-319-60369-8 (eBook) DOI 10.1007/978-3-319-60369-8 Library of Congress Control Number: 2017944302 © Springer International Publishing AG 2018 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Contents
1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Usability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Multi-Target Applications . . . . . . . . . . . . . . . . . . . . . 1.3 Automated Usability Evaluation of Model-Based Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4 Research Direction . . . . . . . . . . . . . . . . . . . . . . . . . . 1.5 Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part I 2
3
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Theoretical Background and Related Work
Interactive Behavior and Human Error . . . . . . . . . . . . . . . . . . 2.1 Action R
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