Project Resource Management

The objectives covered in this chapter make up 8 percent of the CAPM exam, equivalent to about 11 questions. Study the whole chapter in detail.

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6 Project Resource Management The objectives covered in this chapter make up 8 percent of the CAPM exam, equivalent to about 11 questions. Study the whole chapter in detail. It’s enough to just remember the name of the input, tools and techniques, and outputs. You should know what is in a given input item that the given process uses and how that helps in generating the output, as well as what a given tool or technique does in a given process. You should be very clear about organization charts—e.g.; an organizational breakdown structure—assignment matrix, five general techniques for managing conflict, and so forth. While studying this knowledge area and its processes, pay attention to how the tasks can be tailored and adapted to your needs, and recognize an agile environment in action; for example, continual assessment generates change requests which lead to changing plans—i.e., adapting.

© Paul Sanghera 2019 P. Sanghera, CAPM® in Depth, https://doi.org/10.1007/978-1-4842-3664-2_6

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Chapter 6 | Project Resource Management

CAPM Exam Objectives Project Resource Management: 1. Define the six project management processes in the project resource management knowledge area. 2. Identify the input, tools and techniques, and outputs defined in the six processes in project resource management. 3. Identify key concepts and trends in project resource management, including tailoring and special considerations for agile/adaptive environments. 4. Identify techniques for developing a team, managing conflict, and resolving resourcerelated problems. 5. Understand the components of a resource management plan and data representation techniques for managing project resources.

Executing a project requires resources, and executing a project successfully requires the optimal use of those resources. Therefore, coordinating and managing resources, including both human resources—also called team resources—and physical resources—i.e., material, equipment, facilities, and infrastructure—is an integral part of overall project execution. Identifying, acquiring, and managing these resources is called resource management. During project planning, you define roles and assign responsibilities to those roles, as project work is generally performed in the form of roles and responsibilities. Project roles, responsibilities of the roles, and reporting relationships among the roles need to be determined in order to perform a project. This is accomplished during the development of the resource plan. The roles need to be filled with qualified individuals. A team is a group of individuals who perform individual responsibilities and work interdependently on their independent assignments. From a scientific viewpoint, a team is a dynamic entity, and its dynamics are determined by the interaction among its members. Therefore, for the team to be successful, it has to be effective in both dimensions: its members must be competent in performing their individual assignments, and the interaction among them must be constructive overall. To ensure that, yo