Purple Sky Framework Towards the Flight Deck of the Future Experience: Through Co-design, Rapid UX Prototyping, and User

Envisioning and conceptualizing the future experience in flight deck present particular challenges. It is constrained by legacy system architecture, platform, and capabilities. Therefore, it typically requires significant investment upfront in terms of re

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Abstract Envisioning and conceptualizing the future experience in flight deck present particular challenges. It is constrained by legacy system architecture, platform, and capabilities. Therefore, it typically requires significant investment upfront in terms of resource and time. Also, due to its complex nature, the flight deck systems are rather a combination of different subsystems than an holistic integration of subsystems [1]. A design framework, Purple Sky, is established to consider these challenges. The framework includes a design process based on Human-Centered Design and User Experience (UX) Rapid Prototyping Platform. In this paper, we will introduce the framework using a case study of designing future flight deck concepts for business jet operations. Keywords Flight deck

 Human-centered design  Rapid prototyping

1 Introduction Flight deck systems are among the most complex and regulated systems. The complexity of the current systems and strict regulations on the design of the current systems hindered revolutionary updates on the flight deck systems. In addition, the

S.Y. Kim (&)  A. Carroll  S. Murugappan General Electric Global Research, 2623 Camino Ramon, San Ramon, CA 94583, USA e-mail: [email protected] A. Carroll e-mail: [email protected] S. Murugappan e-mail: [email protected] J. Cooper General Electric Digital, 2623 Camino Ramon, San Ramon, CA 94583, USA e-mail: [email protected] © Springer International Publishing Switzerland 2017 N.A. Stanton et al. (eds.), Advances in Human Aspects of Transportation, Advances in Intelligent Systems and Computing 484, DOI 10.1007/978-3-319-41682-3_70

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effort of prototyping in flight deck systems is typically tied to a product platform. Therefore, it takes long time to prototype a new idea, and exploring multiple ideas become prohibitively costly. With advancement in technologies, the modern flight deck systems have been improved significantly. However, these improvements are from additions of technologies in an ad hoc manner [2], rather than holistic integration.

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Challenge 1: There Are No Prototyping Platform and Process that Are Flexible and Rapid with Low Cost

Prototyping and testing new and novel ideas on flight deck systems for new concepts of operations has not been properly incorporated in the design process. Existing prototyping and testing processes are often time-consuming and inevitably expensive similar to developing the flight deck systems that can be installed and operational in aircraft.

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Challenge 2: Current Flight Deck Systems Are Unnecessarily Complex

Current flight deck systems as an integrated system for pilots are unnecessarily complex due to its tendency of incremental updates and additions of new system components. Each component is developed somewhat independently of the overall operational context of the whole system, resulting in systems for engineers, not for the user of the flight deck systems, pilots.

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Case Study

We will use an example project as a case study throughout this paper.