Quality as Empowerment

We find many advocates of improvements in Quality. We can identify two traditions within the Quality Movement, concerned with Compliance and Empowerment. The two traditions entail different models of responsibility, with implications for Corporate Respons

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Richard Ennals

Responsible Management Corporate Responsibility and Working Life

CSR, Sustainability, Ethics & Governance Series Editors Samuel O. Idowu, London, United Kingdom Rene´ Schmidpeter, Cologne, Germany

For further volumes: http://www.springer.com/series/11565

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Richard Ennals

Responsible Management Corporate Responsibility and Working Life

Richard Ennals Workplace Innovation Ltd. Hampton United Kingdom

ISSN 2196-7075 ISSN 2196-7083 (electronic) ISBN 978-3-642-55400-1 ISBN 978-3-642-55401-8 (eBook) DOI 10.1007/978-3-642-55401-8 Springer Heidelberg New York Dordrecht London Library of Congress Control Number: 2014941732 © Springer-Verlag Berlin Heidelberg 2014 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

Preface

I am grateful to Sam Idowu, Christian Rauscher and Springer Heidelberg for their ambitious ongoing publishing venture on Corporate Social Responsibility. I was glad to be able to contribute to a book of papers on the Theory and Practice of CSR, as well as to the Encyclopaedia of CSR and Dictionary of CSR. They have taken an inclusive approach and tolerated non-standard contributions. “Responsible Management” should not be an optional extra, pacifying the consciences of managers whose focus is largely on the finan