Quality of Experience Advanced Concepts, Applications and Methods
This pioneering book develops definitions and concepts related to Quality of Experience in the context of multimedia- and telecommunications-related applications, systems and services, and applies these to various fields of communication and media technol
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Sebastian Möller Alexander Raake Editors
Quality of Experience Advanced Concepts, Applications and Methods
T-Labs Series in Telecommunication Services
Series editors Sebastian Möller, Berlin, Germany Axel Küpper, Berlin, Germany Alexander Raake, Berlin, Germany
For further volumes: http://www.springer.com/series/10013
Sebastian Möller Alexander Raake •
Editors
Quality of Experience Advanced Concepts, Applications and Methods
123
Editors Sebastian Möller Quality and Usability Lab, Telekom Innovation Laboratories TU Berlin Berlin Germany
Alexander Raake Assessment of IP-based Applications, Telekom Innovation Laboratories TU Berlin Berlin Germany
ISSN 2192-2810 ISSN 2192-2829 (electronic) ISBN 978-3-319-02680-0 ISBN 978-3-319-02681-7 (eBook) DOI 10.1007/978-3-319-02681-7 Springer Cham Heidelberg New York Dordrecht London Library of Congress Control Number: 2014932991 Springer International Publishing Switzerland 2014 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)
Preface
This book is meant as a handbook centered around Quality of Experience of information and communication systems and services, its underlying concepts, and its application examples. It is based on the work accomplished in roughly the last two decades by researchers and practitioners
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